Samsung Galaxy Unpacked 2020 Local Pricing and Availability Samsung Galaxy Z Flip Samsung Galaxy S20

Galaxy-S20-S20-5G

Samsung Galaxy Z Flip

The First to Launch in South East Asia

Singapore will be the first market in Southeast Asia to launch the Samsung Galaxy Z Flip, a new, statement-making addition to the foldable category.

Local Pricing and Availability

The Galaxy Z Flip will be available in Singapore from 14 February 2020, Friday, from 8am on local telecommunication operators’ (M1, Singtel and StarHub) online stores and the Samsung Online Store, with a recommended retail price of $1,998 (including GST). The Galaxy Z Flip will be available in Mirror Purple and Mirror Black.

More information is available at the following URLs:

Samsung Store: https://www.samsung.com/sg/smartphones/galaxy-z-flip
M1: http://www.m1.com.sg/galaxyzflip
Singtel: http://www.singtel.com/galaxyzflip
StarHub: http://www.starhub.com/galaxyzflip

The following Galaxy Z Flip accessories will also be available to complement the device:

Accessory	Colour	RRP (S$)
Leather Cover	Black, Silver	$118

Consumers who are interested to experience the Samsung Galaxy Z Flip can do so at all Samsung Experience Stores islandwide and at selected key telecommunication operators’ stores:

For a list of Samsung Experience Stores, please refer to: https://www.samsung.com/sg/samsung-experience-store/locations/
M1: Bugis Junction, Causeway Point, Paragon
Singtel: Causeway Point, Comcentre, Jurong Point
Starhub: VivoCity

Galaxy Z Premier Service

Samsung Galaxy Z Flip users will be able to enjoy specialised customer care services[1] designed to deliver the best possible experience:

24-hour concierge support via Samsung Members App
One-time screen replacement or repair with a deductible of $180 (including GST)
Door-to-door pick-up and delivery service for device repair (up to two times only)
Galaxy Z Flip customers can also enjoy additional complimentary customer service benefits, such as 30-day 1-to-1 exchange for functional defects, data transfer assistance, diagnostic checks, one-time 1-to-1 in-box accessories exchange, and dedicated and priority queue at authorised Samsung Customer Service Centres at VivoCity and Westgate.

The Galaxy Z Premier Service is valid for 12 months from the date of purchase of the new device.

For more information about Galaxy Z Premier Service, please visit www.samsung.com/sg/support/galaxy-z-premier-service/.

Curated Samsung Rewards for Galaxy Z Flip Users

In celebration of the launch of Samsung Galaxy Z Flip, Samsung will also be rewarding Samsung Galaxy Z Flip users through a series of exclusive Samsung Rewards deals via Samsung Pay on their devices:

All new Samsung Pay users will be awarded 50 welcome Rewards points.

From 14 February onwards, Samsung Galaxy Z Flip users can look forward to the launch of a new segment of rewards exclusively for Samsung Galaxy Z series users. The rewards catalogue will range from exclusive Samsung products offers to lifestyle-related deals for instant redemption.

Samsung Galaxy S20

Samsung Galaxy S20 Ultra 5G – The First 5G Device in Singapore

The Samsung Galaxy S20 Ultra 5G is the first device in Singapore able to offer 5G capabilities[2]. Samsung is working closely with carrier partners, regulatory groups and government agencies to develop the best 5G experience for our customers. Galaxy S20 Ultra 5G users can expect their devices to work seamlessly with the 5G network when it is available in Singapore.

Pre-Order and Registration of Interest for Samsung Galaxy S20 Series

Pre-Order / Registration of interest for the Galaxy S20 (128GB[3]), Galaxy S20+ (128GB³) and Galaxy S20 Ultra 5G (128GB³) will commence from 12 February 2020, Wednesday, from 1pm.

Consumers can register their interest[4] for the Galaxy S20, S20+ and S20 Ultra 5G with telecommunication operators, or place their pre-order for the new devices, at the following:

Telecommunication operators (M1, Singtel, StarHub)
Samsung Online Store/ Samsung Experience Stores
Selected Consumer Electronics & IT Stores, Lazada Singapore and Shopee Singapore

All consumers who pre-order the Galaxy S20+ or S20 Ultra 5G will be entitled to a complimentary[5] set of Galaxy Buds+ (worth $268), upon full payment for and collection of their pre-order.

The Galaxy Buds+ is our latest generation true wireless earbuds that gives users an unparalleled audio experience.

Pre-Order/ Registration of Interest at Telecommunications Operators

Consumers can visit the following URLs for more information on pre-order / registration of interest for the Galaxy S20, S20+ and S20 Ultra 5G:

M1: http://www.m1.com.sg/galaxyS20
Singtel: http://www.singtel.com/galaxyS20
StarHub: http://www.starhub.com/galaxyS20

Pre-Order at Samsung Online Store / Samsung Experience Stores

Consumers can also pre-order their Galaxy S20, S20+ and S20 Ultra 5G without contract via the Samsung Online Store (https://www.samsung.com/sg/smartphones/galaxy-s20/buy) or by visiting the following Samsung Experience Stores during opening hours:

Central: 313@Somerset #B2-24/25/26 Tel: 6836 1809, Bugis Junction #01-63/63A Tel: 6338 7911, Chinatown Point #01-48 Tel: 6222 7911, VivoCity #02-28/29 Tel: 6376 9150
East: Bedok Mall #B1-07 Tel: 6844 9310, Tampines Mall #02-29 Tel: 6782 9575
North: Causeway Point #01-01 Tel: 6891 1011, NEX #04-42 Tel: 6636 7392
West: Jurong Point #B1-09/10/11 Tel: 6791 2272, Westgate #01-01 Tel: 6369 9175

Pre-order at Selected Consumer Electronics & IT Stores, Lazada Singapore and Shopee Singapore

Pre-order for the Galaxy S20, S20+ and S20 Ultra 5G will also be available online at selected consumer electronics & IT stores’ (Best Denki, Courts, Gain City, Hachi and Harvey Norman) respective websites, Lazada Singapore and Shopee Singapore. More information is available at the following URLs:

Best Denki: https://www.bestdenki.com.sg/galaxyS20
Courts: http://www.courts.com.sg/galaxyS20
Gain City: https://www.gaincity.com/galaxyS20
Hachi: https://www.hachi.tech/galaxyS20
Harvey Norman: https://www.harveynorman.com.sg/galaxyS20
Lazada Singapore: https://www.lazada.sg/galaxyS20
Shopee Singapore: https://shopee.sg/galaxyS20

Local Pricing and Availability for Samsung Galaxy S20 Series

Galaxy S20, S20+ and S20 Ultra 5G

The Galaxy S20, S20+ and S20 Ultra 5G will be available in Singapore from 6 March 2020, at local telecommunication operators (M1, Singtel and StarHub), major consumer electronics & IT stores, Samsung Experience Stores, Lazada Singapore and Shopee Singapore. The respective recommended retail prices for the devices are as follows:

Model	Screen Size	Built-in Memory3	RRP (S$) (including GST)
Galaxy S20	6.2”	128GB	$1,298
Galaxy S20+	6.7”	128GB	$1,498
Galaxy S20 Ultra	6.9”	128GB	$1,898

The Galaxy S20 will be available in Cosmic Gray, Cloud Blue and Cloud Pink. The Galaxy S20+ will be available in Cosmic Gray, Cosmic Black and Cloud Blue. The Galaxy S20 Ultra 5G will be available in Cosmic Gray and Cosmic Black.

The following Galaxy S20, S20+ and S20 Ultra 5G accessories will also be available to complement the devices:

Accessory	Device Model	Colour	RRP (S$) (including GST)
Clear View Cover	Galaxy S20+	Black, Blue, Pink	$78
Clear View Cover	Galaxy S20 Ultra 5G	Black, Gray	$78
Kvadrat Cover	Galaxy S20+	Gray, Green, Red	$58
Leather Cover	Galaxy S20+	Black, Blue, Brown, Red	$78
Leather Cover	Galaxy S20 Ultra 5G	Black, Brown, Red	$78
LED Cover	Galaxy S20	Black, Pink	$68
	Galaxy S20+	Black, Blue, Gray, Pink, White	$68
	Galaxy S20 Ultra 5G	Black, Gray	$68
LED View Cover	All	Black, Gray	$88
Protective Cover	All	Black, Silver	$58
Silicone Cover	All	Black, Blue, Navy Blue, Pink	$48

24/7 Customer Support for Samsung Galaxy 20 Series Customers via Samsung Members

To provide Samsung Galaxy S20 series users with ease of mind and to help them get the most out of their devices, they can access the Samsung Members App, a customer care and loyalty service. Members can look forward to:

24/7 Live support, diagnostics and FAQs to help them get the most out of their devices
Seamless product registration
Appointment booking at a Customer Service location
Member-exclusive treats, deals and product specials

Curated Samsung Rewards for Galaxy S20, S20+ and S20 Ultra 5G

In celebration of the launch of the Samsung Galaxy S20 series, Samsung will be rewarding Samsung Galaxy S20 users through a series of exclusive Samsung Rewards deals via Samsung Pay on their devices.

All new Samsung Pay users will be awarded 50 welcome Rewards points.
From 2 March to 23 March, Samsung Galaxy S20 series users can redeem exclusive Rewards via the Samsung Pay app. With just 20 Samsung Rewards Points per deal, users can look forward to redeeming deals from Arabica Coffee, Awfully Chocolate, The Dark Gallery and Maison Kayser.

Samsung Concierge Care Pack

The Samsung Concierge Care Pack offers consumers a suite of premium value-added services, such as 1-to-1 device exchange within 30 days and 50% savings for a one-time out of warranty repair[6], to provide consumers peace of mind by keeping their Samsung Galaxy device in tip-top condition. The Samsung Concierge Care Pack is valid for 12 months from the date of purchase of the new device[7].

Consumers who purchased the Galaxy S20, S20+ and S20 Ultra 5G can purchase the Samsung Concierge Care Pack[8] at $48 at Samsung Experience Stores or at the following authorised Samsung Customer Service Centres:

Causeway Point (1 Woodlands Square #01-01/02, Singapore 738099)
Plaza Singapura (68 Orchard Road, #B2-23, Singapore 238839)
Westgate (3 Gateway Drive, #02-01, Singapore 608532)
VivoCity (1 Harbourfront Walk, #02-28/29, Singapore 098585)

Consumers can visit www.samsung.com/sg/samsungconcierge to learn more about Samsung Concierge.

Samsung Galaxy Buds+

The Galaxy Buds+ will be available in Singapore from 15 February 2020 at local telecommunication operators (M1, Singtel and StarHub), major consumer electronics & IT stores, Samsung Experience Stores, Lazada Singapore and Shopee Singapore, at a recommended retail price of S$268.

The Galaxy Buds+ will first be available in Black and Blue, with White launching on 5 March 2020.

Trade Up: Easy Trade-in with Great Value

The Samsung Trade Up Programme[9] makes it easier for consumers to own the Galaxy S20, S20+, S20 Ultra 5G and Z Flip.

Exclusively with the launch of the new Galaxy S20, S20+, S20 Ultra 5G and Z Flip, customers who purchase any of these devices (with or without contract) can trade-in their old eligible device[10] at Samsung Experience Stores[11], to receive an additional $100 trade-in value[12] on top of the regular trade-in amount.

Consumers can visit www.samsung.com/sg/tradeup to learn more about the Samsung Trade Up Programme.

[1] Terms and conditions apply.

[2] Samsung Galaxy S20 Ultra 5G is 5G-capable, and can be used to access 5G network in Singapore after local 5G network are launched. SIM card upgrade and/or software update may be required. Data subscription fees apply.

[3] Actual user-accessible internal memory is less than specified total memory due to storage of the operating system, the software used to operate device features, and other built-in applications, and may vary after software updates/upgrades.

[4] Terms and conditions apply. Please check respective Telecommunication Operators’ websites for details.

[5] Complimentary gifts are while stocks last, and not exchangeable for cash or other items. Samsung reserves the right to substitute the gifts as it deems necessary without prior notice. Other terms & conditions apply; please refer to pre-order terms & conditions for more details.

[6] Terms & conditions apply, learn more at www.samsung.com/sg/samsungconcierge.

[7] Valid for purchase within 14 days from date of device purchase.

[8] Valid for purchase within 14 days from date of device purchase.

[9] Provided by PC Dreams Pte Ltd as an independent third party.

[10] See www.samsung.com/sg/tradeup for the full list of eligible trade-in devices and their respective trade-in values. Trade-in value may vary, depending on the device condition. Samsung reserves the right to amend the list of eligible trade-in devices and their trade-in values at any time without prior notice.

[11] Samsung Trade Up Programme will be available for Galaxy Z Flip from 14 February, and Galaxy S20, S20+ and S20 Ultra 5G from 6 March.

[12] Selected trade-in models only. Terms & conditions apply, see www.samsung.com/sg/tradeup.